When you contact us for water damage restoration, we collect the information you give us. This includes your name, phone number, email address, property address, and details about the water damage you are dealing with.
If you use our website, we may automatically collect certain technical data such as your IP address, browser type, device information, and the pages you visit. This helps us understand how people find and use our site.
We use your information to respond to your request, schedule your service, and keep you updated on the work we are doing. We also use it to send invoices, process payments, and provide customer support.
With your permission, we may send you occasional updates about our services or seasonal maintenance tips. You can opt out of these messages at any time.
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
We use third-party analytics tools, such as Google Analytics, to track website traffic and usage patterns. These tools may collect information about your visits to our site and other websites over time.
We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies, and we encourage you to review them.
We do not sell your personal information. We may share your information with trusted service providers who help us run our business, such as payment processors and scheduling software. These providers are only allowed to use your information to perform services for us.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger.
We keep your personal information only as long as needed to provide our services and meet legal requirements. When we no longer need it, we securely delete or anonymize it.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include physical, electronic, and procedural safeguards.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete it, or to stop using it for certain purposes.
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.